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Housekeeping Supervisor

Please Note: The application deadline for this job has now passed.

Job Introduction

As Housekeeping Supervisor you will ensure that the room attendants are supervised on the floor, and rooms and corridors are cleaned and serviced to the required standard, and to be aware of Security, Health and Safety, and to always exceed our customers' expectations.

You will be passionate about delivering professional, efficient and exceptional guest service at all times and will also possess strong organisational skills with a keen eye for detail.

Role Responsibility

The Housekeeping Supervisor will be responsible for

  • Assisting in ensuring the department runs smoothly when the Head Housekeeper is absent.
  • Ensuring vacant bedrooms are checked to the required standard before given back to reception.
  • Ensuring serviced rooms are spot checked every day to ensure they are being serviced to the required standard.
  • Ensuring new room attendants are trained on cleaning and servicing bedrooms to the required standard.
  • Compiling the room attendants' work lists and rotas in the absence of the Head Housekeeper.
  • Attending training sessions as and when required.
  • Reporting any maintenance needed in rooms
  • Carrying out cleaning and servicing of bedrooms from time to time.
  • Ensuring uniform standards are adhered to at all times
  • Ensuring all guests' requests are placed in room, i.e. robes, extra beds, cots, fridge, kettle, iron and ironing board, tea/coffee trays, fan, plus items that should already be in there.
  • Checking bedspreads, curtains and all other soft furnishings for repair and stains are deal with accordingly,
  • Check carpets for repair and stains and liaise with the Head Housekeeper

The Ideal Candidate

Our successful Housekeeping Supervisor will have;

  • Previous Housekeeping Supervisory experience from within a luxury hotel environment
  • Knowlegde of the luxury hotel market and associated standard levels
  • A natural desire to exceed the expectations of guests and colleagues
  • A proactive stance to always look to improve standards and service
  • An innovative and inspiring approach with a keen eye for detail
  • Great organisational skills
  • Effective communication skills
  • A confident, warm and welcoming personality
  • Impeccable grooming, flexibility in attitude, approach and working hours (to include weekends and evenings)

Package Description

Hospitality is all about people and Exclusive Hotels and Venues are committed to ensuring our people are happy and well rewarded so that in turn, they pass the positivity onto our guests. As well as excellent training, development and progression opportunities, other benefits for successful candidates include;

  •        Competitive salary
  •        Uniform
  •        Complimentary meals whilst on duty
  •        Complimentary car parking
  •            Discounted room nights across all Exclusive Hotels and Venues
  •        Discounts on food and beverage across all Exclusive properties

About the Company

Exclusive Hotels and Venues is a family owned collection of six individual and characterful country house hotels and venues situated across the south of England. Offering every imaginable leisure, wedding, meeting and training requirement and more they are all situated in beautiful locations, surrounded by acres of stunning countryside and gardens.

 

Each has unique facilities including an award-winning spa, championship golf courses, state of the art conference facilities, Michelin starred restaurants, the finest fishing and shooting plus falconry, tennis, croquet and archery.

 

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