Job Introduction
A role has arisen within the Exclusive Group, in the IT Department for an IT Administrator, based at Pennyhill Park Hotel.
The position is responsible for supporting the IT department by providing an effective administration function and helping users across the Group with a broad range of IT related activities (i.e. set up logins/hardware distribution/ running IT processes). The role reports directly to the Group IT Manager.
Role Responsibility
Responsibilities include:
- Set up logins/security access/password resets/permission updates for user across the Group for all systems.
- Remove logins/security access/password resets/permissions for users that have left.
- Creation and administration of group codes in company systems.
- IT Hardware distribution (e.g. laptops, tablets, mobile phones etc).
- Asset management forms and spreadsheet collation, administration and management.
- Resolving daily IT queries.
- Running regular reports for Group IT Manager.
- Daily checking of a number of IT system processes.
- Ensuring IT policies and standards are being met by users across all systems in the group.
- To assist with covering for department absences.
- To assist with system and software maintenance.
- Recommend to Group IT manager, policies, and procedures through the above role.
The Ideal Candidate
Requirements for role
Skill Set:
Organisational skills
Analytical skills
Well-developed interpersonal skills
Numeracy skills
Communication skills
Teamworking skills
Ability to work well on own and autonomously
Diplomacy
Qualifications:
BTEC or higher in IT/Computing qualification
Experience:
Experience in IT Administration
Hospitality (preferred but not essential)
Package Description
Hospitality is all about people and Exclusive Hotels and Venues are committed to ensuring our people are happy and well rewarded so that in turn, they pass the positivity onto our guests. As well as excellent training, development and progression opportunities, other benefits for successful candidates include;
- Competitive salary
- Complimentary meals whilst on duty
- Complimentary car parking
- Discounted room nights across all Exclusive Hotels and Venues
- Discounts on food and beverage across all Exclusive properties
About the Company
Exclusive Hotels and Venues
Exclusive Hotels and Venues is a family owned collection of six individual and characterful country house hotels and venues situated across the south of England. Offering every imaginable leisure, wedding, meeting and training requirement and more they are all situated in beautiful locations, surrounded by acres of stunning countryside and gardens.