Job Introduction
Working as part of the Housekeeping Team, the Laundry Assistant will be responsible for maintaining the high standards of the linen in the Laundry to service all the Hotels requirements.
Role Responsibility
• Maintaining our luxury standards of linen for the Hotel.
• Ensuring the linen is cleaned in a timely way to meet the necessary timeframes for the Hotel
• Time management and prioritising work in order to ensure guests are receiving the best possible service
• Actively promote team work, and assist team members when in need, offering support to newer team members as necessary
• Assist the rest of the team by remaining flexible and covering hours to meet the business needs
• Constantly strive to improve our guests experience, delivering and encouraging team members to create wow experiences
• Help clean the hotel when necessary
• Safely operate cleaning machinery and any equipment in accordance with guidelines given
• Safely use cleaning chemicals in line with COSHH guidelines
• To ensure all opportunities to generate revenue for the hotel are maximised and there is a strong channel of communication between housekeeping, maintenance & reception to ensure effective, efficient and wholly beneficial operations for both staff and guests alike.
• Work with the Head Housekeeper & Front of House Manager to improve the effectiveness of the housekeeping team, providing ideas for costs savings and efficiency.
The Ideal Candidate
• An keen eye for detail
• The ability to work, understand and adhere to luxury standards
• The ability to work alone and as part of a team
• Good communication skills
• Exceptional organisational skills
• Physical fitness - role involves manual handling on a daily basis
• Customer service skills
• Previous experience in a similar operation
• To have a great personality and be genuine, approachable and attentive.
• Positive attitude
Package Description
Hospitality is all about people and Exclusive Hotels and Venues are committed to ensuring our people are happy and well rewarded so that in turn, they pass the positivity onto our guests. As well as excellent training, development and progression opportunities, other benefits for successful candidates include;
• Competitive salary
• Uniform
• Complimentary meals whilst on duty
• Complimentary car parking
• Discounted room nights across all Exclusive Hotels and Venues
• Discounts on food and beverage across all Exclusive properties
About the Company
Exclusive Hotels and Venues is a family owned collection of six individual and characterful country house hotels and venues situated across the south of England. Offering every imaginable leisure, wedding, meeting and training requirement and more they are all situated in beautiful locations, surrounded by acres of stunning countryside and gardens.
Each has unique facilities including an award-winning spa, championship golf courses, state of the art conference facilities, Michelin starred restaurants, the finest fishing and shooting plus falconry, tennis, croquet and archery.