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Spa Valet - Casual

Please Note: The application deadline for this job has now passed.

Job Introduction

Blend together 45,000 sq. ft. of pure relaxation with unrivalled five star facilities including eight indoor and outdoor pools (one with underwater music), a thermal heaven heat experience and treatments that are just as 'feel good' as they are effective and you have the most perfect spa experience you could wish for.

Having recently been awarded 5 bubbles Luxury Spa from the Good Spa Guide, why wouldn’t you want to come and join the Exclusive team?

Responsible for providing a first class level of hospitality to our Exclusive Spa Members, Spa Day guests and hotel residents by maintaining the cleanliness, appearance and overall provision of guest supplies within the spa areas.

Role Responsibility

Our successful Spa Valet will be responsible for;

  • Ensuring that the changing areas are clean tidy and stocked that all public areas are open during the required hours.
  • Set up the indoor and outdoor poolside areas on a daily basis
  • Collecting dirty laundry including robes and towels and ensuring all items are laundered and re-stocked throughout the Spa
  • Transportation of laundry using the buggy across the resort
  • Being present in all public areas even at quieter times.
  • Ensuring good housekeeping standards are maintained at all times in all front of house and back of house areas within the spa including poolside and Thermal Heaven
  • Following hotel and spa procedures with respect to grooming, performance, health & safety, emergency procedures and all other company policies and procedures as detailed in the company handbook
  • To promote a professional and helpful image to the client and give full co-operation to any client requiring assistance with a prompt and helpful attitude.
  • To anticipate client needs whenever possible to enhance quality service and in turn ensure client satisfaction.
  • To maintain regular and effective communication within your team and at all levels throughout the business.
  • To undertake any other reasonable duties as required by the management team.

The Ideal Candidate

Our successful Spa Valet will have; 

  • A positive and pleasant personality
  • A passion for delivering exceptional guest service
  • Flexibility and enthusiasm for the Spa Industry
  • Be a team player
  • Be eligible to work in the UK  
  • A valid clean UK driving licence

 

Package Description

Hospitality is all about people and Exclusive Hotels and Venues are committed to ensuring our people are happy and well rewarded so that in turn, they pass the positivity onto our guests. As well as excellent training, development and progression opportunities, other benefits for successful permanent candidates include;
•        Competitive salary
•        Uniform
•        Complimentary meals whilst on duty
•        Complimentary car parking
•        Discounted room nights across all Exclusive Hotels and Venues
•        Discounts on food and beverage across all Exclusive properties
 

About the Company

Exclusive Hotels and Venues is a family owned collection of six individual and characterful country house hotels and venues situated across the south of England. Offering every imaginable leisure, wedding, meeting and training requirement and more they are all situated in beautiful locations, surrounded by acres of stunning countryside and gardens.

Each has unique facilities including an award-winning spa, championship golf courses, state of the art conference facilities, Michelin starred restaurants, the finest fishing and shooting plus falconry, tennis, croquet and archery.

 

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