Job Introduction
To identify and act upon opportunity as it presents itself to deliver Meetings, Incentive, Conference and Events and Learning and Development from our Agency Partners, for the Exclusive Hotels and Venues family. All activity to support the delivery of the Conference and Meetings Budget.
Role Responsibility
MAIN ROLE
- To develop and grow the entire Agency Partner portfolio specifically within the tiered agency partners on an annual basis following agency review meetings.
- Identifying and acting upon new contacts and business opportunities from existing and new potential accounts, in order to deliver year-on-year growth in both opportunity and definite business from the Agency Sector.
- To drive and gain support from the Regional Sales Team to grow the Agency business within their nominated territory.
- To successfully deliver all pre-set call, appointment, communication and both individual and function revenue targets.
- To ensure all Commercial Agreements are in place for the new Calendar Year with agreed agency partners.
- Minimum of 1/4ly review meetings diarised in a timely fashion with all tiered agency partners.
- Ongoing and regular management of relationships with the Account Management Teams within specified agencies (but not limited to).
- To support the delivery of the conference and meetings rooms revenue budget for Exclusive.
- To establish and maintain effective internal and external communications, including attendance to Sales Management Team meetings, ensuring optimum teamwork and productivity is delivered and maintained at all time.
- To take ownership and responsibility for the effective administration and maintenance of HART content management system, ensuring the account and contact data is up-to-date at all times.
- To carry out pre-set targets set between the Head of Sales and Agency Sales Manager in relation to face to face appointments, effective communication plans to all agents, conversion activity on existing enquiries in addition to turned down business opportunities.
- To co-ordinate and support the Hotels and Venues in the organisation of any Exclusive Family opportunities e.g. client showcases, fam trips, trade-shows and exhibitions.
The Ideal Candidate
- Previous role working within the Agency Sector is preferred.
- Ability to be on property or in London within 1 hour in line with majority client base and business needs.
- Ability to drive growth, maximising sales, opportunity and profitability .
- Understanding of a luxury hospitality environment or related environment is preferred.
- A related business degree is preferred.
- Commercial acumen supported by excellent negotiation skills.
- Passionate about all areas of sales.
- Ability to build and maintain effective internal and external relationships.
- Self motivated and driven with ability to work well under pressure, with minimal supervision and maintain high standards and attention to detail.
- Professional in approach and image.
- Flexible approach to working hours, location and duties.
- Excellent telephone manner.
- Excellent organisational skills.
- A high standard of verbal and written communications in English.
- Valid clean UK driving licence.
Package Description
Hospitality is all about people and Exclusive Hotels and Venues are committed to ensuring our people are happy and well rewarded so that in turn, they pass the positivity onto our guests. As well as excellent training, development and progression opportunities, other benefits for successful candidates include;
- Competitive salary
- Uniform
- Complimentary meals whilst on duty
- Complimentary car parking
- Discounted room nights across all Exclusive Hotels and Venues
- Discounts on food and beverage across all Exclusive properties.
About the Company
Exclusive Hotels and Venues is a family owned collection of six individual and characterful country house hotels and venues situated across the south of England. Offering every imaginable leisure, wedding, meeting and training requirement and more they are all situated in beautiful locations, surrounded by acres of stunning countryside and gardens.