Job Introduction
In a Nutshell
We are actively seeking a Breakfast Supervisor to supervise the Food and Beverage operations within the hotel. You will optimise opportunities to hit and exceed budgeted targets and work as part of a team and to constantly evaluate, train and improve the experience our guests receive.
Role Responsibility
Lots to do, but lots of fun
- To ensure that expectations are exceeded at all times in all areas of F&B
- To support the operational teams in delivering exceptional standards in the restaurant, and C&B.
- Remaining hands on within this busy food and beverage operation, overseeing Breakfast
- To ensure that all events are run to our agreed standards
- To perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
- To work as part of a team and to constantly evaluate, train and improve the experience of our guests
- To support the welfare and motivation of the Food and Beverage teams
- To support the SOP’s for your area that can form a training manual for new recruits.
- Establish and maintain effective employee relations across departments
- Attend regular team meetings ensuring a strong and clear flow of communication at all times
- To optimise opportunities to hit and exceed budgeted targets
- To encourage up selling and on selling to optimise revenue
- To liaise with sales daily to improve communication & charging of events
- To ensure all opportunities to generate revenue for the hotel are maximised and there is a strong channel of communication between sales to ensure effective, efficient and wholly beneficial operations for both staff and guests alike
Improve Profit
- To assist the F&B Manager/Assistant Manager in any other areas as and when required
- Remains aware of business trends, systems and practices within the food and beverage industry to enable us remain current and open to opportunities to improve the profitability of the department.
Strong Brand
- Complies with Exclusive Hotels and Venues policies and procedures
The Ideal Candidate
Are you right for us?
- Experience of supervising and guiding others
- Professional and proactive approach to guest service
- Previous experience from a similar luxury environment
- The ability to work under pressure and to multi task
- Good food and beverage knowledge
- Have a passion for all things food and beverage
- Possess a strong understanding of the high standards that are demanded from a luxury establishment
- Have a creative mind with a passion and respect for the provenance of food
- Relish the pressure of a busy restaurant environment
Package Description
And now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
- Competitive salary
- Complimentary meals whilst on duty
- Complimentary car parking
- Perkz discount scheme
- Discounted room nights across all Exclusive properties
- Discounts on food and beverage across all Exclusive properties
About the Company
Are we right for you?
We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for
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We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
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We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
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We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
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You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.