Job Introduction
In a Nutshell
Reporting to the Spa Therapy Manager , the Hair Salon Supervisor will play a key role in the daily operation of the Hair Salon as part of the Spa Therapy department. You will ensure the day to day management of the Hair Salon maintains the highest level of professionalism and cleanliness throughout. Develop and assess all hairdressers to ensure that you can consistently schedule treatments to ensure efficient use of facilities and hairdressers.
Role Responsibility
Lots to do, but lots of fun
- Day to day management of the Hair Salon ensuring high standards of professionalism, presentation and cleanliness throughout.
- Consistent scheduling of treatments to ensure efficient use of facilities and hairdressers.
- Assessment of all hairdressers, constant development and training in specialist treatments and customer service.
- Support the consistent monitoring of stock control and retail initiatives.
- Provide treatments and training within the hair salon to the highest standards of service whilst supporting the Spa Therapy Manager and Spa Manger with business demands.
- To create happiness at every opportunity for our guests.
- Assist in the preparation of annual marketing plans and budgets covering all sales and cost elements for the department.
The Ideal Candidate
Are you right for us?
- Hairdressing Level NVQ LEVEL 3 or equivalent
- 3 years experience of working within a hair salon
- Experience of at least 2 nationally recognised hair brands
- Experience of managing a team, preferably hold a training qualification
- You have a smiley bubbly character, full of energy and you like meeting lots of new people every day.
- You relish working in a busy environment where no two days are the same.
- You are a confident in dealing with people – this is important as you will need to deal with lots of us – our guests and our in house teams.
- You are great at managing your time and coordinating others to make sure the department is run efficiently.
Package Description
And now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
- Competitive salary
- Complimentary meals whilst on duty
- Complimentary car parking
- Perkz discount scheme
- Discounted room nights across all Exclusive properties
- Discounts on food and beverage across all Exclusive properties
About the Company
Are we right for you?
We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for
- We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
- We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
- We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
- You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.