Job Introduction
In a Nutshell
We are actively seeking a Head Pastry Chef to manage and oversee all aspects of the Pastry department to an outstanding standard. Working closely with the Executive Head Chef you will give exceptional guest focus in the delivery of pastry items to all outlets of the Hotel & Spa.
You will ensure all team members are fully trained and knowledgeable in all aspects of Pastry production and to assist in the implementation of any relevant health and safety training within the pastry department and wider kitchen.
Role Responsibility
Lots to do, but lots of fun
- Deliver pastry to all areas of the hotel in line with the Executive Chefs guidelines.
- Ensure that all food delivered is to the standard agreed in the standards operating procedures manual and that all team members are aware of and trained in these standards
- Consistently uphold seasonality of product and implement as agreed with Executive Chef
- Regularly develop new pastry items to meet the taste and dinning requirements of our guests
- Facilitate weekly meetings with team to communicate upcoming business demands, training needs and new ideas
- Provide the team with performance standards, in line with the Executive Head Chef and ensure all team members are compliant
- Ensure the provision of ongoing training and development for the Pastry team
- Provide coaching and guidance to new team members, with induction training and ongoing training and development
- Participate in the recruitment of new employees
- Support and facilitate team members in participation in local, national and international competitions
- Management of stock control and rotation within the Pastry department
- Manage menu preparation and pricing in line with the stated F&B objectives of the hotel and the brand
- Ensure the use of procedures that minimise wastage and over-production
- Produce rotas that control payroll costs of the department
- Maintain relationships and contracts with suppliers
- Participate in preparation and implementation of the strategic business plan
- Plan the yearly food revenue and profit target to meet the required Gross Profit
- Bring a proactive approach to your work by researching new techniques, methods and ideas to keep us at the forefront of the industry
- Manage the preparation and presentation of food products to ensure quality at all times
- Monitor and check guest satisfaction daily, relaying feedback to the team and Executive Chef as required
The Ideal Candidate
Are you right for us?
Skills & Experience Required
- Previous experience within a similar environment is essential
- Flair and imagination for development
- Skilled at training and setting standards
- Ability to communicate effectively across department both within and outside the kitchen
- Financially aware and able to deliver costing and work within budgets
- A good understanding of allergens and ability to work with these in mind
- Confidence to work outside the kitchen when required to raise there and the hotels profile
Package Description
And now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
- Competitive salary
- Complimentary meals whilst on duty
- Complimentary car parking
- Perkz discount scheme
- Discounted room nights across all Exclusive properties
- Discounts on food and beverage across all Exclusive properties
About the Company
Are we right for you?
We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for
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We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
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We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
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We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
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You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.