Skip to content

Night Porter

Please Note: The application deadline for this job has now passed.

Job Introduction

The Night Porter is responsible for the Hotel, its residents and its operations during the night time period and to ensure the safety and security of all guests and team members.

Role Responsibility

The Night Porter will be responsible for;

  • The Hotel and its residents during the shift
  • Maintaining and enhancing luxury standards at all times
  • Running and balancing the Night Audit process
  • Night bar and room service
  • Running all emergency evacuations and procedures as per the standards
  • Answering any guest queries or questions
  • Security of the property and the guests
  • Answering switchboard.
  • Assisting the banqueting team with conference set ups and turns rounds.
  • Checking guests in and out of the hotel.
  • Adhering to all health and safety regulations
  • Maintaining standards of Cleanliness within the hotel.
  • Reporting of any maintenance faults.
  • Demonstrate good attention to detail.

The Ideal Candidate

  • Outstanding customer service skills
  • Previous experience in a similar operation
  • Excellent customer service techniques
  • A responsible and detail oriented approach to tasks
  • Ability to work alone
  • To have a great personality and be genuine, approachable and attentive.
  • Excellent spoken English.
  • Computer skills.
  • Positive attitude

Package Description

Hospitality is all about people and Exclusive Hotels and Venues are committed to ensuring our people are happy and well rewarded so that in turn, they pass the positivity onto our guests. As well as excellent training, development and progression opportunities, other benefits for successful candidates include;

  •        Competitive salary
  •        Uniform
  •        Complimentary meals whilst on duty
  •        Complimentary car parking
  •        Discounted room nights across all Exclusive Hotels and Venues
  •        Discounts on food and beverage across all Exclusive properties

About the Company

Exclusive Hotels and Venues is a family owned collection of six individual and characterful country house hotels and venues situated across the south of England. Offering every imaginable leisure, wedding, meeting and training requirement and more they are all situated in beautiful locations, surrounded by acres of stunning countryside and gardens.

This website is using cookies to improve your browsing experience. If you navigate to another page without changing the settings below you consent to this. Read more about cookies.