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People and Development Co-ordinator (1 year placement)

Please Note: The application deadline for this job has now passed.

Job Introduction

In a Nutshell

A fantastic and rare opportunity has arisen within the Group function at Exclusive Collection for a 1 year, placement role within the People and Development function. This role is aimed at undergraduate students who are required to take a placement year as part of their course, ideal courses considered will be anything related to Hospitality and Tourism.

The People and Development Co-ordinator will assist in the day to day running of the department, maintaining positive working relationships and providing a constantly high standard of administrative support to enable the smooth running of the Group People function.

As this is a placement opportunity within the group team, whilst your main base will be Pennyhill Park, you will get the opportunity to visit all the properties in the collection so therefore your ability to drive will be highly desirable. 

Role Responsibility

Lots to do, but lots of fun

The Group People and Development Co-ordinator will be a key support to our Head of People and Talent, as well as our People and Development Advisor and Executive Chef Chefs' Academy. The core of the role is detailed below;

Administration:

  • Preparing offer and on boarding paperwork.
  • Maintaining accurate employee files.
  • Obtain references for new starters.
  • Respond to reference requests.
  • Book meeting rooms and appointments.
  • Process starters and leavers in payroll system (Snowdrop).

Recruitment: 

  • To assist in phone/ virtual screening of potential candidates 
  • Arrange Assessment Centres.
  • To raise authority to recruit requests.
  • To ensure a clean and detailed recruitment database.
  • Ensure all candidates have a smooth recruitment journey
  • Be involved in Graduate & Chefs' Academy recruitment 

Training & Development:

  • To run compliance reports for online training, to follow up where needed.
  • To send log in information to new team members.
  • Book employees on relevant courses when needed.

Other:

  • To act as note taker during disciplinary and grievance meetings.
  • Ensure accurate and up to date departmental systems.
  • Allocate team members to systems and re-set passwords when needed.
  • Take part in various projects happening around the group function 

The Ideal Candidate

Are you right for us?

The successful candidate will have a passion for people, and a helping and supportive nature. You will be highly motivated and a self starter who can take instruction but also have the ability to work with autonomy and ownership.

You will be a skilled administrator with a high proficiency in Outlook and Microsoft Word, Excel and PowerPoint. Attention to detail and accuracy must be of the highest standard. Organisation skills are essential, as is the ability to multi task and manage conflicting priorities.

You must demonstrate at all times exemplary levels of professionalism and confidentiality.

Previous experience in a similar role within the Hospitality industry is desirable, as is CIPD qualification to Level 3 (desirable but not essential).

Package Description

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people.  We work hard to ensure you can enjoy your job and are well rewarded.  As well as excellent training, development and progression opportunities, other benefits include:

  • Competitive salary
  • Complimentary car parking
  • Perkz discount scheme
  • Discounted room nights across all Exclusive properties
  • Discounts on food and beverage across all Exclusive properties

About the Company

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

  1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
  2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
  3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.  
  4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

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