Job Introduction
In a Nutshell
We’re a collection of fabulous Hotels set in beautiful countryside and our hotels are full of great people… A great team.
The Latymer - Pennyhill Park Hotel’s premier fine dining experience. This exclusive, 50 cover, restaurant enables guests to enjoy the highest quality cuisine complemented by unparalleled service. Recently awarded a Michelin Star, Chef Steve Smith offers a technically complex, yet engaging menu with classical themes and flavours staying true to themselves.
We currently have an exciting opportunity for an experienced Restaurant Manager to help lead and manage this exceptional team.
In the role of The Latymer Restaurant Manager, you will help to oversee and manage the restaurant service team to consistently provide a Michelin star guest experience You will work as part of the wider team and constantly evaluate, train and improve the experience our guests receive, whilst optimising opportunities to hit and exceed budgeted targets
Role Responsibility
Lots to do but lots of fun
The Restaurant Manager will be expected to;
- Lead by example with regard to service standards as required for 1 Michelin Star restaurant
- Help ensure a truly warm and welcoming experience for all guests and visitors dining in the restaurant
- Work with the team to ensure that guest expectations are exceeded at all times in all areas of restaurant service delivery
- Posses an outstanding knowledge of all food, wines, cooking techniques and allergy requirements to ensure guests can be advised appropriately at all times
- Posses an outstanding knowledge of restaurant service styles
- Overseeing the day to day management of the restaurant team ensuring exceptional standards are delivered and maintained
- Manage from the front by running and overseeing shifts. Remaining hands on within the operation and motivating the team
- Always ensure the restaurant is consistently presented, with a strong focus on quality, cleanliness and hygiene
- Competently manage the ordering and control of stock items ensuring availability at all times
- Help manage back of house service areas to include cleanliness, hygiene, stock control and wastage
- Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
- Maintain strong and effective relationships with the kitchen team
- Be responsible for training and mentoring the Restaurant front of house team
- Optimise sales and work alongside the Head Chef to develop the business
- Carry out Duty Management shifts as required
The Ideal Candidate
Are you right for us?
Our successful Restaurant Manager will have;
- Previous managerial experience in a fine dining restaurant
- A true passion for all things food and beverage
- A strong background from within hotel or restaurant sector preferably at a 5* luxury / Michelin star standard
- Strong communication skills (verbal, listening, writing)
- Proven organisational skills
- Proven track record as a strong team leader/supervisor
- Have a keen eye for detail
- Have a passion and strong knowledge for all things food and beverage.
- An understanding of the ingredients we use, cooking methods and understand various dietary requirements
- An ability to oversee team members ensuring they deliver consistent quality of service
- A strong understanding of the high standards that are demanded from a 1 Michelin Star, 4 Rosette establishment
- The determination to create a memorable guest experience
- Drive to work within the pressure of a busy luxury restaurant environment
Package Description
And now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
- Competitive salary
- Complimentary car parking
- Perkz discount scheme – offering over 700 different companies that offer a range of discounts
- Discounted room nights across all Exclusive properties
- Discounts on food and beverage across all Exclusive properties
About the Company
Are we right for you?
We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for
1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told him to smile and chat.
3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
4. You have to put your heart into it. When you tell a guess you’re happy to help, you have to mean it.