Job Introduction
As the Restaurant Manager you will be responsible for the overall service delivery, customer care, team management and profitability of the Restaurant whilst maintaining its ethos and reputation for delivering exceptional service at all times.
Role Responsibility
The Restaurant Manager will be responsible for…
- Ensuring an exceptional standard of service is delivered to our guests at all times
- The business performance of the department
- Forecasting the business in terms of covers and sales figures
- Creating and executing plans for department sales, profit and staff development
- Setting budgets and agreeing with senior management
- Restaurant occupancy and utilisation rates to facilitate best practice in turning tables
- Recruiting, training and motivating staff
- Staff performance management
- Effective rostering of staff in line with business needs
- Ensuring guest satisfaction through high quality service and good public relations
- Maintaining high standards of quality control, hygiene and health and safety
- Checking stock levels and ordering supplies
The Ideal Candidate
- Proven experience from within a luxury hotel or venue restaurant
- Be highly organised
- Proven track record as a strong team leader
- Strong attention to detail
- Possess a strong knowledge of wines and cheeses
- Have an ability to supervise team members ensuring they deliver consistent quality of service
- Previous experience in a similar environment
- A strong understanding of the high standards that are demanded from a 5* establishment
- Financially astute
- Have excellent communication skills
- Be determined to create a memorable guest experience
Package Description
Hospitality is all about people and Exclusive Hotels and Venues are committed to ensuring our people are happy and well rewarded so that in turn, they pass the positivity onto our guests. As well as excellent training, development and progression opportunities, other benefits for successful candidates include;
- Competitive salary
- Management Incentive Plan
- Uniform
- Complimentary meals whilst on duty
- Complimentary car parking
- Discounted room nights across all Exclusive Hotels and Venues
- Discounts on food and beverage across all Exclusive properties
About the Company
Exclusive Hotels and Venues is a family owned collection of six individual and characterful country house hotels and venues situated across the south of England. Offering every imaginable leisure, wedding, meeting and training requirement and more they are all situated in beautiful locations, surrounded by acres of stunning countryside and gardens.