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Room Service Waiter/Waitress

Please Note: The application deadline for this job has now passed.

Job Introduction

In a Nutshell

We’re a group of fabulous Hotels and Venues set in beautiful countryside and our hotels are full of great people… A great team.

We are actively seeking a Room Service Waiter/Waitress to work as part of the Hotel Room Service team delivering orders to guest bedrooms in a timely, courteous and efficient manner whilst ensuring that all  requests and requirements are met.

Role Responsibility

Lots to do, but lots of fun

Our Room Service Waiter/Waitress will be responsible for;

  • Ensuring our guests receive the best possible level of service at all times
  • Delivering all food and beverage orders to guest rooms in a courteous, professional and efficient manner
  • Engaging in polite and professional conversation with guests ensuring their satisfaction with our service is maintained
  • Ensuring that all mise en place is completed on time and to the required hotel standards
  • Ensuring that work stations and areas are kept clean and tidy at all times
  • Maintaining a clear and open channel of communication with other hotel colleagues including the kitchen
  • Remaining fully knowledgeable of our menus, drinks and prices
  • Being fully aware of recognised accompaniments and methods of service for all dishes

The Ideal Candidate

Are you right for us?

Our successful Room Service Waiter/Waitress will have;

  • Experience as a waiter/waitress in a restaurant or hotel environment
  • Outstanding attention to detail and organisational skills
  • Immaculate presentation at all times
  • Excellent knowledge of food and beverage
  • A professional and proactive approach to guest service
  • The ability to work under pressure and to multi task
  • Good food and beverage knowledge

Package Description

And now for the good stuff

Hospitality is all about looking after people and we are committed to our people.  We work hard to ensure you can enjoy your job and are well rewarded.  As well as excellent training, development and progression opportunities, other benefits include:

  • Competitive salary
  • Complimentary meals whilst on duty
  • Complimentary car parking
  • Perkz discount scheme
  • Discounted room nights across all Exclusive Hotels and Venues
  • Discounts on food and beverage across all Exclusive properties

About the Company

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1.    We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.

2.    We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.

3.    We need extra milers. So if you think the job description is all you have to do, then we’re not for you.  

4.    You have to put your heart into it. When you tell a guess you’re happy to help, you have to mean it.

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