Job Introduction
In a Nutshell
We are actively seeking an Assistant Hillfield Manager (Restaurant & Bar) at Pennyhill Park to be responsible for the day to day operation of the Restaurant, Bar, Room Service & Afternoon Tea. You will deputise for the Manager in all areas including service, staffing, product offering and revenue.
Role Responsibility
Lots to do but lots of fun
The Assistant Hillfield Manager (Restaurant & Bar) will be responsible for…
- Assisting the manager in forecasting the business in terms of covers and sales figures
- Assisting the manager in creating and executing plans for department sales, profit and staff development
- Assisting the manager in determining restaurant occupancy and utilisation rates to facilitate best practice in turning tables
- Recruiting, training and motivating staff
- Staff performance management
- Effective rostering of staff in line with business needs
- Ensuring guest satisfaction through high quality service and good public relations
- Maintaining high standards of quality control, hygiene and health and safety
- Checking stock levels and ordering supplies
The Ideal Candidate
Are you right for us
Our successful Assistant Hillfield Manager (Restaurant & Bar) will …
- be highly organised
- have a proven record as a strong team leader
- have an eye for detail
- possess a strong knowledge of wines and cheeses
- have an ability to supervise team members ensuring they deliver consistent quality of service
- have previous experience in a similar environment
- show a strong understanding of the high standards that are demanded from a 5* establishment
- have excellent communication skills
- be determined to create a memorable guest experience
Package Description
And now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
- Competitive salary, benefits and we pay above the Real Living Wage.
- 30 days holiday (increasing with length of service)
- We operate a discretionary service charge system.
- 50% Discount on food and beverage across all Exclusive properties
- Really big discounts of room nights across all Exclusive properties
- PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
- Meals on duty provided for free
- Recognition and rewards scheme
- Access to our learning platform including great training and development programs.
- Free gym access + where available dedicated classes.
- B Corp accredited and commitment to improving our People, Product and Planet.
- Free downloads to newspapers, magazines and books
- Cycle to work scheme
About the Company
Are we right for you
Like any hotel group we expect a lot but we’ll give a lot to get the right people. There are 4 things we look for
-
We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
-
We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told him to smile and chat.
-
We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
-
You have to put your heart into it. When you tell a guess you’re happy to help, you have to mean it.