Job Introduction
The Manor House, part of the Exclusive Collection, is a luxury country house hotel nestled in the Cotswolds, home to a Michelin-starred restaurant and exceptional dining experiences. It is a place where service, precision and attention to detail come together to create memorable moments for guests.
You will join as an Assistant Restaurant Manager that values leadership, consistency and a guest-focused approach. Supporting the Restaurant Manager, you will play a key role in the smooth running of the restaurant, leading the team on shift and ensuring exceptional service is delivered at all times. Here, your growth will be supported, and your potential recognised.
At The Manor House, we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
• Support the Restaurant Manager in the day-to-day running of the restaurant
• Lead the team during service, ensuring a smooth and efficient operation
• Deliver exceptional guest experiences through professional and personalised service
• Handle guest queries, feedback and complaints with confidence
• Ensure high standards of presentation and cleanliness are maintained
• Support training and development of team members
• Ensure compliance with health & safety, licensing and company procedures
• Assist with stock control and ordering where required
Person Specification
• Previous experience within a restaurant or food and beverage environment
• Supervisory or leadership experience preferred
• Strong communication and interpersonal skills
• Confident and guest-focused approach
• Well organised with strong attention to detail
• Ability to work in a fast-paced environment
• Flexible approach to working hours, including evenings and weekends
We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression and a culture where people who share our values can thrive. As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK.