Job Introduction
South Lodge, a part of the Exclusive Collection, is home to a Michelin-starred restaurant, an award-winning spa, and the lakeside lodges, The Reeds, which offer a serene retreat where nature, luxury, and wellbeing meet. Together, they create an environment that embodies elegance, creativity, and meticulous attention to detail.
You will join as an Assistant Restaurant & Bar Manager, supporting the day-to-day operation of our Restaurant & Bar while helping to deliver exceptional food, drink and service experiences. Working closely with the Restaurant & Bar Manager, you will inspire the team, maintain the highest service standards and ensure every guest receives warm, attentive hospitality.
At South Lodge, we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
• Support the day-to-day management of the Restaurant & Bar, ensuring exceptional service at all times
• Lead, motivate and develop the team to deliver outstanding guest experiences
• Take an active role in service, leading by example during busy periods
• Assist with team training, rota planning and performance development
• Work closely with the kitchen and wider hotel teams to ensure seamless service delivery
• Support stock control, ordering and cost management within the department
• Ensure compliance with food safety, licensing and health & safety standards
• Maintain the highest standards of presentation, cleanliness and operational excellence
Person Specification
• Previous supervisory or management experience within a quality restaurant, bar or hotel environment
• Passion for delivering exceptional food and beverage service
• Strong leadership and team development skills
• Excellent communication and organisational abilities
• A hands-on approach with the confidence to lead from the floor
• Commercial awareness and attention to detail
• Flexible approach to working shifts, including evenings, weekends and bank holidays
We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive.
As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.
Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.