Job Introduction
In a Nutshell
Fanhams Hall Hotel in Ware is looking for a Bar Supervisor to join the team.
You will lead junior team members in serving alcoholic and non alcoholic beverages, making traditional cocktails, providing food service and general assistance in other food and beverage areas when required. Varied shifts, including evenings and weekends, 5 out of 7 days a week. Own transport essential.
Role Responsibility
Lots to do, but lots of fun
- To support the Managers and Assistant Managers in the smooth running of the bar operation, enduring that there full compliance with the Exclusive Collection standards.
- To set the example to F&B Assistants, upholding the standards set out for the department.
- To have sound knowledge on opening and closing a shift, the functions of the POS, other equipment in the department, such as the coffee machine.
- To demonstrate a thorough knowledge of all drinks and food and be able to clearly communicate this to F&B assistants.
The Ideal Candidate
Are you right for us?
- Good communication skills
- Previous bar experience preferably from within a luxury service environment
- Excellent knowledge of hot and cold, alcoholic and non-alcoholic beverages including specialist drinks and cocktails
- Cash handling experience
- A positive friendly attitude and warm personality
- A desire to provide consist, excellent customer service, not only meeting the guests’ needs but exceeding their expectations
- Willingness to learn, and champion their own training and development
- Good liquor licensing awareness
Package Description
And now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
- Competitive salary, benefits and we pay above Real Living Wage Employer.
- We operate a discretionary service charge system
- 30 days holiday (increasing with length of service)
- 50% Discount on food and beverage across all Exclusive properties
- Really big discounts of room nights across all Exclusive properties
- PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
- Meals on duty provided for free
- Recognition and rewards scheme
- Access to our learning platform including great training and development programs.
- Free gym access + where available dedicated classes.
- B Corp accredited and commitment to improving our People, Product and Planet.
- Free downloads to newspapers, magazines and books
- Cycle to work scheme
About the Company
Are we right for you?
We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for
1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
3. We need hospitality friendly people. So if you think the job description is all you have to do, then we’re not for you.
4. You have to put your heart into it. When you tell a guess you’re happy to help, you have to mean it.