Job Introduction
In a Nutshell
As Restaurant Supervisor you will always be busy looking after the team and our guests so this role will require stamina, energy and enthusiasm in spades. We have a fantastic opportunity for the right person to be part of something special in our restaurant BOTANICA. Our perfect candidate will be someone who has a passion for Food and Beverage and who knows how to communicate this to the team.
Your organisation skills will be put to good use joining a team of 10, being responsible operationally for the restaurant and the bar in the Spa. Our beautiful location and fabulous grounds set in the Sussex countryside provide a wonderful environment to work in. We offer our guests the best possible experience whether working out in the gym, enjoying the poolside service or relaxing in the restaurant after a treatment.
Our friendly and hospitable team will deliver a welcoming and luxurious service, ensuring our guests have everything they need to make their time with us memorable.
Role Responsibility
Lots to do but lots of fun
The Restaurant Supervisor will be responsible for…
- Recruiting, training and motivating staff
- Employee performance management
- Effective rostering of staff in line with business needs
- Ensuring guest satisfaction through high quality service and good public relations
- Maintaining high standards of quality control, hygiene and health and safety
- Checking stock levels and ordering supplies
The Ideal Candidate
Are you right for us
Our successful Restaurant Supervisor will …
- Be highly organised
- Have a proven record as a strong team leader
- Have an eye for detail
- An appreciation of and in depth knowledge of food and beverage
- Have an ability to supervise team members ensuring they deliver consistent quality of service
- Have previous experience in a similar environment
- Show a strong understanding of the high standards
- Have excellent communication skills
- Be determined to create a memorable guest experience
Package Description
And now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
- Competitive salary and benefits
- 29 days holiday (increasing with length of service)
- 50% Discount on food and beverage across all Exclusive properties
- Really big discounts of room nights across all Exclusive properties
- PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
- Meals on duty provided for free
- Recognition and rewards scheme
- Access to our learning platform including great training and development programs.
- Free gym access + where available dedicated classes.
- B Corp accredited and committed to improving our People, Product and Planet.
- Free downloads to newspapers, magazines and books
- Cycle to work scheme
About the Company
Are we right for you
Like any hotel group we expect a lot but we’ll give a lot to get the right people. There are 4 things we look for
1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.