Job Introduction
In a Nutshell
We are actively seeking an Events Coordinator who will be responsible for front line communication with clients, co-ordinating events and ensuring that administrative systems and processes are of the highest standard. Your role will involve handling enquiries, processing bookings and dealing efficiently with all associated administration, to deliver an exceptional and memorable guest experience.
Role Responsibility
Lots to do but lots of fun
The Events Coordinator will be responsible for…
- Co-ordination of conferences, private dining events, group bookings, weddings and overflow reservations in line with clients needs and requests
- Anticipating guest’s needs where possible to enhance the quality of service
- Promoting sales to maximise revenue
- Operating the sales computer system to maximise occupancy and rates( HART PMS/booking system)
- Producing accurate, detailed function sheets, contracts and invoices
- Collating client information to assist in the planning stages of an event
- Preparing and delivering show rounds to the hotel standards
- Handling telephone and email enquiries
The Ideal Candidate
Are you right for us?
Our ideal Events Co-ordinator will have;
- Previous experience in a similar role would be highly beneficial
- Previous experience within a hotel environment
- Exceptional organisational skills
- A professional and friendly telephone manner
- Be able to work well under pressure
- A high standard of PC skills
- Comfortable in working to their own initiative
- Immaculate personal presentation
- Outstanding communication skills both oral and written
Package Description
And now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
- Competitive salary, benefits and we pay above the Real Living Wage.
- 29 days holiday (increasing with length of service)
- We operate a discretionary service charge system.
- 50% Discount on food and beverage across all Exclusive properties
- Really big discounts of room nights across all Exclusive properties
- EAP provided by Hospitality Action
- Hospitality Essentials discount platform — giving you access to 1,000+ shopping discounts, cashback deals, and online exercise, wellbeing & finance guides
- Meals on duty provided for free
- Recognition and rewards scheme
- Access to our learning platform including great training and development programs.
- Free gym access + where available dedicated classes.
- B Corp accredited and commitment to improving our People, Product and Planet.
- Free downloads to newspapers, magazines and books
- Cycle to work scheme
About the Company
Are you right for us?
Our ideal Events Co-ordinator will have;
- Previous experience in a similar role would be highly beneficial
- Previous experience within a hotel environment
- Exceptional organisational skills
- A professional and friendly telephone manner
- Be able to work well under pressure
- A high standard of PC skills
- Comfortable in working to their own initiative
- Immaculate personal presentation
- Outstanding communication skills both oral and written