Job Introduction
In a Nutshell
The Pass - South Lodge's fine dining restaurant with a newly received Michelin Star and 3AA Rosettes. Offering bold flavours in dishes using locally sourced ingredients inspired by the seasons. .
We currently have an exciting opportunity for a Food and Beverage Assistant to join the front of house restaurant team and help deliver these amazing dishes and experiences to our guests.
Role Responsibility
Lots to do but lots of fun
As a Food and Beverage Assistant in The Pass you will have an all round role. This will include setting the restaurant for service and ensuring a full mis-en-place... 7 courses requires a lot of crockery and cutlery!
You'll welcome the guests to the restaurant and host their experience with us, as the restaurant offers a tasting menu, you'll not need to take orders like you would in most restaurants, but there are always questions so a full understanding of the dishes and ingredients is essential.
You will serve the dishes to the guests, while doing this explain it and answer any questions, once finished you will then clear the table and prepare for the next course.Through service you will ensure any wine flights are poured as well as providing any other drinks the table would like.
As the dining experience will naturally take some time (about 3 hours), you will have the opportunity to build a relationship with the guest, understanding from their queues the right level of engagement and interaction they would like.
The Ideal Candidate
Are you right for us?
Our successful Food and Beverage Assistant will have;
- Good food and drink knowledge
- Positive, can do attitude
- Flexibility to work shift patterns
- Ability to work in a team
- The ability to work under pressure and to multi task
- A professional and proactive approach to guest service
- Immaculate presentation at all times
- High levels of attention to detail
- A personable and engaging personality
Package Description
And now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
- Competitive salary, benefits and we pay above the Real Living Wage.
- 30 days holiday (increasing with length of service)
- We operate a discretionary service charge system.
- 50% Discount on food and beverage across all Exclusive properties
- Really big discounts of room nights across all Exclusive properties
- PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
- Meals on duty provided for free
- Recognition and rewards scheme
- Access to our learning platform including great training and development programs.
- Free gym access + where available dedicated classes.
- B Corp accredited and commitment to improving our People, Product and Planet.
- Free downloads to newspapers, magazines and books
- Cycle to work scheme
About the Company
Are we right for you?
We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for
- We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
- We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
- We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
- You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.