Job Introduction
In a Nutshell
We are actively seeking a 1 year Food & Beverage Placement. During a Food and Beverage rotation, you will move between all of our outlets within the Hotel, including our Restaurants, the Bar and Conference & Banqueting. In each area you will be undertaking general food and beverage duties, below is a brief explanation on each area and what you can expect to experience.
Role Responsibility
Lots to do but lots of fun
This department consists of The Fork Restaurant providing an elegant restaurant for dinner whereas the Polo Bar, Lounge and Terrace has a more informal food offering which also includes our beautiful afternoon teas.
Your time in the Restaurants, Bar Lounge and Terrace will see you work in all of these key areas, developing high levels of product knowledge in food and beverage, and exceptional service standards.
Conference & Banqueting
The C&B department is home to our 9 meeting rooms, used for a variety of spectacular events from weddings to conferences, baby showers to corporate meetings and internal meetings to full exclusive use events. You will get experience of the full range of events, including how to set up and prepare for them, as well as working them. There will be elements of food and beverage service for the banquet side of the department including plated service, snake service, champagne and canapé receptions. For the conference side of the business there will be coffee stations, break out food and buffets, setting up of audio visual equipment and so on.
The Ideal Candidate
Are you right for us?
Our successful Food & Beverage Placement student will be/ have;
- Currently studying a relevant degree in Hospitality or Hotel Management (No graduate applications at this time)
- A passion for pleasing to ensure our guests has a happy experience.
- Previous experience as a Food and Beverage Assistant / Waiter/ess (preferable but not essential)
- An interest, and appreciation for Food & Beverage
- Confident communicator – important to liaise with your guests and your other team members.
Package Description
And now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
- Competitive salary, benefits and we pay above the Real Living Wage Employer.
- 29 days holiday (increasing with length of service)
- We operate a Discretionary service charge system.
- 50% Discount on food and beverage across all Exclusive properties
- Really big discounts of room nights across all Exclusive properties
- PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
- Meals on duty provided for free
- Recognition and rewards scheme
- Access to our learning platform including great training and development programs.
- Free gym access + where available dedicated classes.
- B Corp accredited and commitment to improving our People, Product and Planet.
- Free downloads to newspapers, magazines and books
- Cycle to work scheme
About the Company
Are we right for you?
We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for
- We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
- We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
- We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
- You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.