Job Introduction
In a Nutshell
As F&B Supervisor you will always be busy looking after the team and our guests so this role will require stamina, energy and enthusiasm in spades. We have a fantastic opportunity for the right person to be part of something special in our Restaurant Camellia. Our perfect candidate will be someone who has a passion for Food and Beverage and who knows how to communicate this to the team.
Our beautiful location and fabulous grounds set in the Sussex countryside provides a wonderful environment to work in.
Role Responsibility
Lots to do, but lots of fun
- To support the day to day operation of the outlet to ensure a flawless service for our guests across all Food and Beverage outlets.
- Work with all Food and Beverage Outlet Managers/Assistant Managers to optimise opportunities to hit and exceed budgeted targets.
- To step in for Assistant Manager’s in their absence in all areas including service, resourcing and product offering.
- To work as part of a team and to constantly evaluate, train and improve the experience our guests receive.
- Assisting F&B outlets in creating and executing plans for department sales, profit and staff development.
- Assisting the F&B outlets with table plan implementation to maximise the number of covers within the dining area’s.
- Remains aware of business trends, systems and practices within the food and beverage industry to enable us remain current and open to opportunities to improve the profitability of the department.
- To actively engage weekly on Hubbub (our internal communication platform) to communicate positive F and B changes and Extra Miler moments.
The Ideal Candidate
Are you right for us?
- Passion for delivering exceptional guest service in a 4/5 star environment.
- Passion for food and drink.
- The ability to work under pressure and to multi task
- Immaculate presentation and grooming
- Strong eye for detail
- Exceptional communication skills
- Confidence, initiative and ‘Exclusive’ personality
- Computer literacy
Package Description
And now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
- Competitive salary, benefits and we pay above the Real Living Wage.
- 29 days holiday (increasing with length of service)
- We operate a discretionary service charge system.
- 50% Discount on food and beverage across all Exclusive properties
- Really big discounts of room nights across all Exclusive properties
- EAP provided by Hospitality Action
- Hospitality Essentials discount platform — giving you access to 1,000+ shopping discounts, cashback deals, and online exercise, wellbeing & finance guides
- Meals on duty provided for free
- Recognition and rewards scheme
- Access to our learning platform including great training and development programs.
- Free gym access + where available dedicated classes.
- B Corp accredited and commitment to improving our People, Product and Planet.
- Free downloads to newspapers, magazines and books
- Cycle to work scheme
About the Company
Are we right for you?
- Strong Restaurant (fine dining) and Beverage service background from within hotel or venue sector, minimum 4 star standard.
- Commercially astute and financially aware.
- Ideal candidate to be level 2 WSET trained.
- A good understanding of Cellar Management/ Stock control.
- Be determined to create a memorable guest experience.
- Be highly organised and adaptable to support across the five F&B outlets.
- Proven record as a strong team leader.
- Have an eye for detail.
- Have an ability to supervise team members ensuring they deliver consistent quality of service.
- Have excellent communication skills.
- Effective time management.
- Strong communication skills (verbal, listening, writing).
- Proactive and self driven with the ability to multi task.