Job Introduction
Exceptional guest experiences start with exceptional people. As our Group Recruitment & Talent Experience Partner, you’ll play a key role in attracting, engaging and hiring the talent that enables our properties to thrive.
This is a high-impact, hands-on role where you’ll influence recruitment across the Group, partnering closely with leaders while staying connected to the realities of our operations. If you’re passionate about recruitment, candidate experience and continuous improvement, this is your opportunity to make a real difference.
We are a collection of distinctive properties, each with its own character, united by a shared commitment to excellence, creativity and care.
Across the Group, we are focused on:
- Creating an outstanding experience for candidates and colleagues
- Building strong, sustainable talent pipelines
- Supporting growth, mobility and development across our properties
- Continuously improving how we attract, hire and onboard our people
- This role sits at the heart of that ambition bringing consistency, insight and innovation to recruitment across the business.
The Role
- You will lead and deliver end-to-end recruitment activity across the Group, partnering with property People & Culture Teams to ensure we have the right people in the right roles at the right time.
- Key responsibilities include:
- Drive end-to-end recruitment across a range of roles, ensuring a smooth, efficient, and high-quality hiring process from approval through to onboarding
- Partner with Property People & Culture Teams, hiring managers and leaders as a trusted advisor, providing guidance on role design, attraction strategies, selection methods, and hiring decisions.
- Develop and execute attraction strategies for high-volume, specialist, and hard-to-fill roles using job boards, social media, referrals, and local talent networks
- Build and maintain talent pipelines for key roles, supporting both immediate hiring needs and longer-term workforce planning
- Lead early careers recruitment activity, including graduate programmes, placements, internships, and careers events.
- Champion an excellent candidate experience, ensuring a consistent, inclusive, and engaging journey from attraction to onboarding.
- Use recruitment data and insights to improve hiring performance, including time-to-hire, source effectiveness, and candidate quality.
- Oversee recruitment systems and processes, ensuring accurate data management, compliance, and consistent use of the ATS (Tribepad).
- Continuously improve recruitment and onboarding processes, simplifying workflows and enhancing efficiency and user experience.
- Support recruitment campaigns, creating engaging content and promoting the organisation across all channels.
What We’re Looking For
Experience & Skills:
- Proven experience in recruitment or talent acquisition, ideally in a multi-site or service-led environment
- Strong end-to-end hiring experience across a range of roles, including high-volume and specialist positions
- Experience partnering with stakeholders and influencing hiring decisions
- Comfortable using recruitment systems (ATS) and working with data and reporting
- Good understanding of UK recruitment compliance and best practice
- Personal Attributes
- Proactive, organised and delivery-focused
- Confident communicator with strong relationship-building skills
- Commercially aware with a practical, solutions-focused approach
- Curious, creative and always looking for better ways to attract and engage talent
- Passionate about candidate experience and continuous improvement
Why Join Us?
- A Group-level role with real variety, influence and visibility
- The opportunity to shape recruitment strategy and delivery across a portfolio of unique properties
- Exposure to a wide range of roles, teams and business priorities
- A collaborative, supportive People & Culture function
- A culture that values individuality, creativity and excellence
How to Apply
We are committed to creating an inclusive environment where everyone feels valued, respected and able to thrive.
If you’re ready to take the next step in your recruitment career and help shape exceptional people experiences, we’d love to hear from you.