Job Introduction
Night Porter
Deliver Exceptional Guest Experiences Around the Clock
Royal Berkshire, a part of the Exclusive Collection, is a luxury property in Ascot that radiates refined elegance and timeless charm. From its beautiful grounds to its sophisticated interiors, every corner reflects attention to detail and a commitment to exceptional experiences.
You will join as a Night Porter that values responsibility, reliability, and pride in maintaining a safe and welcoming environment during overnight hours. This role is essential to ensuring smooth night-time operations, guest comfort, and security. Here, your ideas will be welcomed and your growth supported.
At Royal Berkshire, we believe in rewarding our team for their passion and dedication. As a Night Porter, you’ll enjoy:
- Competitive pay, plus service charge
- Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
- Free meals while on duty
- Free access to the on-site gym and parking
- Access to our Employee Assistance Programme and wellbeing resources
- Exclusive discounts and perks through Hospitality Essentials
- Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
As a Night Porter you will:
- Oversee the property during night-time hours, ensuring guest safety and comfort
- Carry out security checks and patrols across the hotel
- Support late check-ins and early check-outs as required
- Respond promptly and professionally to guest requests and enquiries
- Set up public areas for the following day, including meeting rooms if required
- Maintain cleanliness and presentation of front-of-house areas overnight
- Complete night reports and handovers accurately
Person Specification
As a Night Porter you will have:
- Previous experience in a night or porter role is desirable
- A calm, dependable, and able to work independently
- A strong sense of responsibility and attention to detail
- Good communication and customer service skills
- Be flexible to work overnight shifts, including weekends and holidays
Why Exclusive Collection?
We are a certified B Corp, committed to sustainability, responsible sourcing and making a positive impact through everything we do. At Exclusive Collection, we champion wellbeing, development and a culture where talented people can thrive and build rewarding careers.
As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments throughout the recruitment process, please let us know.
If you're passionate about food and ready to take the next step in your culinary career within one of the UK's most prestigious hotel kitchens, we'd love to hear from you!
If you're ready to take the next step in your hospitality career and play a vital role in delivering exceptional overnight guest experiences, we'd love to hear from you!
Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.