Job Introduction
In a Nutshell
A fantastic and rare opportunity has arisen for an experienced People & Development Manager at Fanhams Hall (part time, 32 hours per week).
Based on property this stand alone role will manage the day to day running of the department, maintaining positive working relationships and providing a constantly high standard of advice and administrative support to enable the smooth operation of the hotel and HR department.
This is a truly hands-on generalist role where you will manage all elements of the HR function and the employee journey from Recruitment, Learning & Development, Employee Engagement and Communications to Coaching and Performance Management.
Role Responsibility
Lots to do, but lots of fun
This is a true generalist role, but below are just some of the core duties and responsibilities:
Recruitment:
- Build relationships with local schools, colleges and universities
- Arrange recruitment events and attend recruitment fairs
- To be active recruit on social media eg. Linkedin, Facebook, Instagram & Twitter
- Actively manage jobs on Job boards
- Conduct phone/ virtual/ face to face screenings and interviews
- Manage and maintain applicant tracking system process for all roles.
- Ensure all candidates have a smooth onboarding experience
- Help promote our Graduate programme, Chefs' Academy and Academy of Hospitality
Training & Development:
- To manage and maintain our on line learning experience (Flow) for all new joiners and administer compliance reports
- To run Induction programme for all new joiners and ensure departmental training in place.
- To identify learning needs and ensure legal compliance in relevant areas
- To prepare training plans for team members on company programmes and provide support and coaching where required
Other:
- Be proactive on internal communication channel, organise and support employee engagement activities
- To provide support and advice to managers on team performance management issues
- Ensure accurate and up to date departmental systems in place
- Take part in various projects happening around the property and group HR team.
- Manage the staff accommodation block ensuring that rooms are maintained to a high standard and ready for any arrivals
Administration:
- Preparing offer and on boarding paperwork.
- Maintaining accurate employee files.
- Obtain references for new starters.
- Respond to reference requests.
- Book meeting rooms and appointments.
- Process starters and leavers in payroll system.
The Ideal Candidate
Are you right for us?
Our successful People & Development Manager will have…
- Previous experience at an HR Advisory/ Assistant Manager/ Manager level
- Previous experience in a hotel environment will be preferential, however, we will consider applications from other backgrounds.
- CIPD qualified or part qualified (or equivalent)
- Good understanding of UK employment law and evidence of recent legislation.
- Confident with using all Social Media platforms such as LinkedIn, Twitter, Facebook and Beekeeper and actively post to them.
- Must be competent in the use of Word, Excel, PowerPoint with exceptional organisational and administration skills.
- Preferably experience of using HR software(s).
- Working knowledge of Tribepad or other application tracking system software.
- Excellent personal presentation and communications skills.
- Ability to travel between hotels for attendance at group meetings and events when required.
Package Description
And now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
- Flexibility on hours and work pattern
- Competitive salary and benefits
- Lots of free car parking
- Perkz discount scheme & online guides to Exercise, Wellbeing, Finance
- 30 days holiday (increasing to 35 with length of service)
- Really big discounts room nights across all Exclusive properties
- 50% discount on food and beverage across all Exclusive properties
- Meals on duty provided for free
- Free downloads of newspapers, magazines and books
- Access to Hospitality Action information, advice & employee assistance scheme
- Recognition Scheme
- Learning Platform with access to great training and development programmes
- Free access to Gym
- BCorp member and commitment to improving our People, Product & Planet
About the Company
Are we right for you?
We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for
- We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
- We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
- We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
- You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.
