Job Introduction
In a Nutshell
A great opportunity has arisen within the Head Office function of Exclusive Collection for a Recruitment Officer. Working as part of the wider Human Resources team, this role is charged with resourcing high calibre talent to work across all of our properties. Working in full collaboration with Heads of Department and HR Managers, you will provide a cost effective, efficient, speedy and creative internal recruitment service to all hotels.
** This is a head office role, but your primary base will be Pennyhill Park, GU19 5EU **
Role Responsibility
Lots to do, but lots of fun
As a Recruitment Officer, you will:
- Work with the People and Development team (HR team) to create and place advertisements via all agreed methods i.e. internal, ATS, papers, agents, social media and job boards
- Day to day co-ordination and administration of our recruitment system - Tribepad, ensuring candidates are reviewed and communicated with in a timely fashion and to the company standards
- Pre-screening candidates and conducting telephone/ virtual interviews
- Matching candidates to the appropriate role and property
- Arranging second interviews and job trials as necessary and follow up on all outcomes
- Record all activity and actions in Tribepad to ensure real time data capture
- Carry out necessary checks to ensure all candidates have the appropriate right to work in the UK
- Assist in the set up and execution of in house recruitment events
- With the People and Development team, attend external career events as and when required
- Use social media platforms to communicate with prospective candidates and maintain informative and interesting forums for recruitment
- Review recruitment processes and the market to ensure competitiveness
- Carry out LinkedIn and Indeed manual searching to actively source and headhunt candidates
The Ideal Candidate
Are you right for us?
Our ideal Recruitment Officer will have:
- Previous experience with in-house/ agency recruitment preferably within a hospitality setting
- CIPD Level 3 or Level 5 qualified (advantage)
- Experience of working with various attraction and recruitment methods
- Experience of working with in-house applicant tracking systems
- Highly organised with the ability to cope with large workloads
- Strong and effective communication skills at all levels
- Competent in the use of social media particularly Twitter, Facebook and Linkedin and Instagram
- PC literate and highly competent in the use of Microsoft packages, especially Excel
- Passion for hospitality and understanding of hotel job roles is highly desirable
- Strong competency based interviewing skills and techniques
- Ability to work as part of a team
- Must be mobile, to travel to other properties and careers fairs.
Package Description
And now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
- Competitive salary
- Complimentary food whilst on duty
- Complimentary car parking
- Perkz discount scheme
- 29 days holiday (increasing with length of service)
- Discounted room nights across all Exclusive properties
- Discounts on food and beverage across all Exclusive properties
About the Company
Are we right for you?
We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for
- We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
- We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
- We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
- You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.