Job Introduction
Reservations and Events Coordinator
Are you passionate about creating seamless guest journeys and unforgettable events?
Ansty Hall, a charming Georgian manor nestled in the Warwickshire countryside, is seeking a detail-oriented and enthusiastic Reservations and Events Coordinator to join our team. With its elegant interiors and welcoming atmosphere, Ansty Hall is a popular destination for leisure stays, weddings, private celebrations, and corporate events.
If you thrive in a fast-paced hospitality environment and love turning plans into memorable experiences, we’d love to hear from you.
As Reservations and Events Coordinator, you’ll be responsible for:
- Handling front-line communication with guests and clients via phone, email, and online platforms
- Accurately inputting bedroom reservations and updating guest profiles to enhance the guest experience
- Coordinating all bookings including conferences, private dining, group stays, and special events
- Producing detailed and accurate function sheets to support operational delivery
- Preparing and conducting show rounds in line with hotel standards
- Collating client information to support the planning and execution of events
- Ensuring all enquiries are responded to promptly and professionally
- Supporting the wider team with administrative tasks and system updates
- Occasionally assisting the team at weekend wedding showcases
Person Requirements:
- Previous experience in reservations, events or front office, ideally within a hotel or hospitality setting
- Exceptional organisational skills and attention to detail
- A professional and friendly telephone manner
- Strong communication skills, both written and verbal
- Confident working independently and as part of a team
- Comfortable using hotel systems and Microsoft Office (Opera or similar is a plus)
- Immaculate personal presentation and a positive, proactive attitude
- Able to work under pressure and manage multiple priorities
- Flexible to support occasional weekend events
What We Offer:
At Ansty Hall, we believe in recognising and rewarding our team. You’ll enjoy:
- Competitive salary and share of service charge
- Delicious meals on duty
- Access to training and development opportunities to support your growth
- Discounts across our collection of properties
- Wellbeing support and employee assistance programme
- Opportunities to contribute to sustainability and community initiatives
- A vibrant, inclusive team culture where your ideas and creativity are valued
We’re proud to be a BCorp certified business, committed to using our company as a force for good—balancing purpose with profit, and putting people and planet at the heart of everything we do.
Eligibility:
Applicants must have the right to live and work in the UK.
Ready to help shape unforgettable guest experiences?
Apply today and become part of the Ansty Hall story.