Job Introduction
Food & Beverage Manager
Lead Exceptional Hospitality at Pennyhill Park
Pennyhill Park in Bagshot, Surrey, part of the Exclusive Collection, is one of the UK's most renowned luxury hotels and spas. Home to extraordinary dining experiences including a Michelin-starred restaurant, a 2 AA Rosette hyper-local restaurant, extensive Conference & Banqueting facilities, a restaurant within our award-winning Spa and multiple outdoor dining concepts, Pennyhill Park is a place where outstanding service, innovation and attention to detail are celebrated every day.
As our Food & Beverage Manager, you will be a key leader within the hotel, driving operational excellence across our diverse food and beverage operation. Leading and inspiring multiple teams, you will ensure exceptional service standards, commercial success and a culture where colleagues thrive, whilst playing a pivotal role in delivering the memorable experiences our guests return for time and again.
At Pennyhill Park, we believe in rewarding our team for their passion and dedication. As our Food & Beverage Manager, you'll enjoy:
- Competitive salary plus service charge
- Generous rates for stays across our hotels and 50% discount on food and beverage
- Free meals while on duty
- Free use of our on-site gym and complimentary parking
- Access to our Employee Assistance Programme and wellbeing support
- Exclusive discounts and lifestyle perks through Hospitality Essentials
- Excellent training, development and career progression opportunities across Exclusive Collection
Key Responsibilities
Our Food & Beverage Manager will:
- Provide inspirational leadership across all food and beverage operations, creating an environment where teams are motivated, engaged and perform at their best.
- Drive exceptional service standards across restaurants, bars, conference & banqueting spaces and spa dining operations.
- Lead, coach and develop managers and team members, building a strong pipeline of future talent.
- Work closely with culinary and hotel leadership teams to deliver exceptional guest experiences and achieve commercial objectives.
- Oversee operational planning, labour management and department performance to maximise productivity and profitability.
- Ensure consistency, attention to detail and brand standards across all food and beverage outlets.
- Foster a culture of genuine hospitality, accountability and continuous improvement.
- Champion Pennyhill Park's sustainability commitments and B Corp values by reducing waste, supporting responsible sourcing, driving ethical business practices and embedding environmentally conscious decision-making throughout the food and beverage operation.
- Monitor and analyse departmental performance, driving revenue growth and identifying opportunities to enhance profitability.
- Ensure compliance with all licensing, health and safety, food safety and company standards.
- Identify and implement opportunities to enhance operational efficiency, guest satisfaction and commercial performance.
Person Specification
You'll be an accomplished Food & Beverage leader with a proven track record of managing complex, multi-outlet operations within luxury hospitality environments.
You'll bring:
- Significant Food & Beverage management experience within luxury hotels, resorts or premium hospitality venues.
- A genuine passion for hospitality and delivering exceptional guest experiences.
- Strong commercial awareness with experience managing budgets, labour costs, revenue targets and departmental profitability.
- Outstanding leadership, coaching and people development skills, with the ability to inspire, motivate and influence colleagues at all levels.
- Strong stakeholder management skills with the ability to build effective relationships across hotel operations.
- Excellent operational knowledge across restaurant, bar, banqueting and events environments.
- A hands-on approach, combined with strong organisational, communication and problem-solving skills.
- An appreciation for sustainable hospitality and responsible business practices, with a desire to support the values of a certified B Corp organisation.
- An unwavering commitment to quality, consistency and service excellence in every aspect of the guest journey.
Why Exclusive Collection?
We are a certified B Corp committed to sustainability, responsible business and creating a positive impact for our people, communities and environment. We foster a culture where talented individuals can thrive, develop and build rewarding careers.
As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. Should you require any reasonable adjustments during the recruitment process, please let us know.
If you're a passionate Food & Beverage leader who is ready to make a significant impact at one of the UK's most celebrated luxury hospitality destinations, we'd love to hear from you.
Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.